Comments on: Direct Student Loans (Government) SUCKS!!

By: Jennifer

Jennifer — Fri, 12 Jun 2009 04:47:31 +0000

So what about the rudness. Direct Loans has totally lied to me and screwed me over. They sent a letter saying if any information we have is wrong please call. I call and I get shuffled from person to person, lied to about being a supervisor then told later that they are not. Get assigned a “case manager” who is rude, and hangs up on me after stating she has no reason to try and help me. What kind of customer service is that? Anyone know someone who works for Direct Loans that can help someone out and not lie or be rude?

By: Smith

Smith — Mon, 12 Nov 2007 08:49:57 +0000

Well i work for direct loans, when u consolidated they shouldve told you you forfit your 6months grace period and plus they fixed the issue as well, when u consol u shouldve made sure direct loans is who u want because once u consol u cant consol again unless you have other student loans not consolidated yet. Some student loans services are good for some people are bad for others….

By: admin

admin — Tue, 31 Jul 2007 21:31:10 +0000

Thanks but don’t have more than 10K in loans, fortunately. No I was not paid to blog about it. I know what’s going down behind the scenes with the student loan industry and think its BS since the Government thinks they can handle it all. “They are shit, no they are worse than shit. They don’t even compliment shit!”

By: Ben

Ben — Tue, 31 Jul 2007 18:47:50 +0000

If you have more than 10k in loans I’ll help you consolidate those loans!
And you are right. We are building a new site to help folks like you understand and beat the MAN, who is keeping you down. btw – did you get paid to blog about this?